Thank you so much for your purchase! Something not fit the way you expected? No problem, were here to help! 

At Saba's Western Wear, customer service comes first, we want to ensure your shopping experience is as smooth as possible. If you need to return an item, please follow the instructions below to submit your return.

Return Policy Overview:

• Return Time Frame: You have 30 days from the delivery date to request an exchange or in-store credit.

• Final Sale Items: Any item marked as "Final Sale" is ineligible for return or exchange.

• Return Fees: A return shipping fee of $4-$10 will be deducted from your refund.

• Processing Time: All returns will be processed within 3 business days of receipt, and you will be notified via email once your return is complete.

Shipping and More:

• When Will My Order Ship? - Orders are usually shipped within 2-5 business days with the exception of holidays.
• I placed an order and then I received a refund, what's going on?- Unfortunately, it means that an item in your order is not available or that we found an issue with the item. We will usually send an e-mail alerting you that an item is out of stock or flawed and that you have been refunded.

• An Item I Want Is Out Of Stock, Will It be Restocked? - Unfortunately, we cannot always reorder the items we have carried. If an item sells out super quick, we will try as hard as we can to restock it. The restock may be in a few days or it could be a few weeks. It all depends on how quickly our vendor can get us the merchandise. Feel free to email us (sabasemaillist@gmail.com) and we can let you know if an item can/will be restocked!

• Return Time Frame: You have 30 days from the delivery date to request an exchange or in-store credit.
• Returns AFTER 30 Days: Items will not be accepted after the 30 days. In the case that a return is accepted we do require communication and approval via email (sabasemaillist@gmail.com) there MAY also be an additional restock fee of 15%-25% on top of the initial restock/shipping fee.

Returns and Exchanges:

• I Would Like To Exchange Or Return Something, How Do I Do This? - Due to the limited quantity of our merchandise we cannot guarantee that the item you want to exchange for will be available when we receive your return. Please reach out to us via email (sabasemaillist@gmail.com) and we will do our best to accommodate you.

• Exchange For Size: Please note that our inventory goes fast, and items may not be  in stock for exchange if you want a different size. For exchanges: please expect an invoice for the cost of return shipping. 

• Return/Exchange Policy: - Your return will only be accepted with tags on, non washed nor worn, no animal hair, and MUST BE in the condition it was received. If we receive your return & your item has been washed or worn it will not be accepted & returned at buyers cost.

• Items Ineligible For Returns/Exchanges: Sale items, Socks, Jewelry, Fragrance, Boot/Hat care products, and Insoles.

Defective/Incorrect Items:

• My Order Is Incorrect Or I'm Missing An Item: If your order arrives and is incorrect, please contact us through our email (sabasemaillist@gmail.com) within 3 days of receiving your order. Be sure to include any pertinent information such as what is incorrect, what you should have received, your email and order number. We will do our best to fix the issue. If you are missing an item, please check your email to be sure we haven't sent you an email stating an item was flawed or out of stock. If you have not received this and a refund, please message us to let us know about the missing item. Contact us through our email. Please be sure to include what item is missing and your order number.

Final Sale Items:

-Socks
-Jewelry
-Sandals
-Boot Care & Hat Care
-Men's & Women's Fragrance

Need Additional Help?
If you encounter any issues during the return process or have questions, feel free to reach out to us at sabasemaillist@gmail.com. We’re here to help!